About Martha

Martha Rackets Snowdrop Systems. A smiling woman with blonde hair and glasses sitting at a desk in an office.

I’m a systems expert and behavioral health strategist with 15+ years of experience across clinical, operational, and leadership roles. I specialize in organizational change, stakeholder engagement, and leadership development.

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my mission

Why do I do this work? To help the helpers.

I have dedicated my career to advocating for healthcare providers, developing and empowering leaders, and elevating the field of behavioral health.

More about snowdrop systems

“Martha is a thoughtful, compassionate, and intentional leader with a proven track record of success. She has a rare combination of financial and business operations knowledge and clinical skill and experience, making her a well-rounded leader in the behavioral health space.”

— Kim R., Director of Behavioral Health

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my approach

Blending data-driven and research-informed strategies with a therapeutic and person-centered style.

I partner with leaders and teams to provide both strategic clarity and a sense of stability and support.

Even More About Me!

Academic Background

  • Ph.D. in Family Science from the University of Kentucky

  • Master’s in Marriage and Family Therapy from University of Kentucky

  • B.S. degrees in Sociology and Human Development from Virginia Tech

Behavioral Health Background

  • Licensed Marriage and Family Therapist, Board-approved Clinical Supervisor, AAMFT Clinical Fellow

  • Certified Clinical Trauma Professional (CCTP)

  • 15 years of professional experience in clinical, operational, and leadership roles across diverse company types, care levels, specialties, and settings

Research

  • Graduate Certificate in Applied Statistics

  • Conducted research on interpersonal communication, conflict resolution, problem-solving, communication frameworks, human-technology interaction, and computer-mediated communication; disseminated results through publications and presentations at scholarly conferences.

Organizational Change and Leadership

  • Certificate in Advanced Leadership from the American Association for Marriage and Family Therapy (AAMFT)

  • Certified Change Management Professional (CCMP) from the Association of Change Management Professionals

  • Certified DiSC facilitator

  • Additional training in coaching, human-centered design and innovation, strategic visioning

learn More about my journey
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“I would 100% recommend Snowdrop Systems. Dr. Rackets has so much knowledge and experience, and the value of her consulting services is immense. Our collaboration with her provided the guidance and recommendations we needed to navigate transitions and changes on our team. She helped us bring the big picture into focus and set clear objectives, which, in turn, helped our team feel more aligned and focused.”

— Erica J., Executive Director

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